Refunds / Returns
In order to be eligible for a refund, you must return the
product within 14 calendar days of receipt and cover the
postage cost for the return.
The product must be in the same condition you received it,
unused, and undamaged. It is highly recommended that
proof of postage is obtained.
However, if the product is defective due to a manufacturing
fault – I will pay for the return postage.
After receipt by me - your item(s) will be checked and your
refund (if applicable) will be processed.
The money will be refunded via the original payment
method used during the purchase – where this is possible.
If the product is damaged in any way, or you have initiated
the return after 14 calendar days refunds will not be
Made to order items can only be returned if there is a
manufacturing defect. The returns procedure is the same as
stated above. If required (and where possible) re-
manufacture / alteration can be made with prior